The terms and conditions document includes the following provisions:
No donation amount will be refunded through any mode of Payment.
Due to technical failure, if transaction remains incomplete and amount has been deducted from users account, then she/he will get full refund after deducting reasonable facility charges. In case of donation, donation receipt will be sent to users registered mail address.
After processing the refund, Users will get automated Email.
Final decision regarding any complaint about refund lies with Executive Officer.
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